RETURNS: We will gladly replace any manufacturers defect within 1 (one) week of purchase. No returns will be accepted without an authorization number. Please call to troubleshoot first. Most of the time it is a simple fix. Any item returned that is not defective will be charged for returning the product as it was received. All returns must be with original packaging and in original brand new condition. Cannot be shop warn or with stickers or markings. NO RETURNS ON SALE ITEMS, SPECIAL PROMOTIONS, FAD OR SEASONAL ITEMS OR ANY ITEM THAT HAS BEEN CLOSED OUT OR DISCONTINUED.